Thu, 22 Sept

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The PCS Building

Addressing Unconscious Bias - for reception/admin staff

Time & Location

22 Sept, 13:30 – 16:30 BST

The PCS Building, 160 Falcon Rd, London SW11 2LN, UK

About the Event

This course covers

  • the meaning of unconscious bias
  • the impact of unconscious bias on customers
  • the common types of unconscious bias
  • recognising and challenging your own personal biases
  • practical tips to uncover personal bias

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