Wed, 12 Jan | London

Developing Resilience for GP Receptionists

Within the Primary Care workplace resilience is the ability of staff to adapt to the inevitable challenges of working on the frontline whilst maintaining a positive outlook. Resilience can be developed by utilising skills and behaviour strategies.

Time & Location

12 Jan 2022, 13:30 – 16:30
London, St Peter's Church 23 Plough Rd, Winstanley Estate, London SW11 2DE, UK

About the Event

Within the Primary Care workplace resilience is the ability of staff to adapt to the inevitable challenges of working on the frontline whilst maintaining a positive outlook. Resilience can be developed by utilising skills and behaviour strategies.

  • Who YOU are / professional behaviour
  • The elements that make up resilience
  • Mental Toughness
  • The CHIMP paradox
  • Faulty thinking
  • Building confidence
  • Strategies

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