Thu, 10 Nov

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The PCS Building

Developing Resilience for GP Receptionists

Within the Primary Care workplace resilience is the ability of staff to adapt to the inevitable challenges of working on the frontline whilst maintaining a positive outlook. Resilience can be developed by utilising skills and behaviour strategies.

Time & Location

10 Nov, 13:30 – 11 Nov, 16:30

The PCS Building, 160 Falcon Rd, London SW11 2LN, UK

About the Event

This course covers

  • Who YOU are / professional behaviour
  • The elements that make up resilience
  • Mental Toughness
  • The CHIMP paradox
  • Faulty thinking
  • Building confidence
  • Strategies

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